top of page
![pexels-jakub-novacek-1048081.jpg](https://static.wixstatic.com/media/c1ee27_64bf345e0eac4c3d91a1a603efe64cee~mv2.jpg/v1/fill/w_887,h_591,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/c1ee27_64bf345e0eac4c3d91a1a603efe64cee~mv2.jpg)
Adobe
Experience Platform
![Element ACG Website](https://static.wixstatic.com/media/5b18cb_535ed5b729eb476db2473a9aaa5ca907~mv2.png/v1/fill/w_37,h_37,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/5b18cb_535ed5b729eb476db2473a9aaa5ca907~mv2.png)
![Element ACG Website](https://static.wixstatic.com/media/5b18cb_b2413827fd5844abbad947b44f87dc8b~mv2.png/v1/fill/w_39,h_36,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/5b18cb_b2413827fd5844abbad947b44f87dc8b~mv2.png)
Adobe
Experience Platform
Adobe Experience Platform (AEP) is a unified and open platform that enables businesses to collect, organize, and activate customer data from various sources in real-time.
-
SAP Basis & Security AdministrationOptimize your SAP landscape with our expert SAP Basis & Security Administration services, ensuring a secure and seamlessly running foundation for your business processes
-
Migrating SAP Systems to CloudUnlock the full potential of your SAP ecosystem by entrusting us to expertly migrate your systems to the cloud, seamlessly merging innovation and efficiency for a future-ready enterprise.
-
Installations & UpgradesElevate your SAP capabilities with our specialized expertise in seamless SAP installations and upgrades, ensuring your business stays at the forefront of innovation
-
GRC Upgrade/MigrationElevate your governance, risk, and compliance strategy with our expertise in GRC Upgrade/Migration, ensuring a seamless transition to the latest solutions for enhanced security and regulatory compliance.
-
SAP Role Design & Re-designOptimize your SAP environment with precision and efficiency through our specialized SAP Role Design & Re-design services, ensuring secure and tailored access for seamless business operations.
-
SAP Migrations (OS, DB, HANA)Effortlessly navigate the evolution of your SAP landscape with our tailored migration solutions, covering Operating Systems, Databases, and HANA, ensuring a smooth transition for your business-critical systems.
-
Salesforce Marketing CloudRevolutionize marketing with data-driven, customer-centric campaigns.
-
Salesforce Experience CloudEmpower seamless, tailored digital journeys for all stakeholders
-
Salesforce Analytics CloudIlluminating Insights, Guiding Decisions, Powering Smarter Business Strategies
-
Salesforce Sales CloudOptimize sales processes with intelligent, customer-focused solutions.
-
Salesforce Commerce CloudElevate commerce through seamless, personalized digital shopping experiences.
-
Salesforce Service CloudElevate Support, Unleash Customer Delight, One Interaction at a Time.
-
Custom ReportsWe develop custom reports to represent complex data in an easily understandable format, tailored to your business needs.
-
IntegrationWe integrate Einstein Analytics with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud, to provide unified insights across your organization.
-
AI/ML Model DevelopmentWe develop custom AI/ML models using Einstein Platform Services to automate decision-making processes.
-
Predictive Analytics ModelingWe design and deploy predictive analytics models using Einstein Discovery to identify patterns, trends, and correlations in the data.
-
Data Modeling and IntegrationWe design and implement effective data models and ensure that relevant data sources are seamlessly integrated.
-
Self-Service AnalyticsAnalytics Cloud enables users to perform self-service analytics without depending on IT or data specialists. Business users can access and analyze data on their own, empowering them to make timely and informed decisions. It reduces the reliance on IT resources and accelerates the speed of insights.
-
Data Integration and ConnectivityAnalytics Cloud integrates with various data sources, including Salesforce CRM, external databases, and cloud-based applications. It allows businesses to consolidate data from multiple sources into a unified view for analysis. Data integration ensures that users have access to comprehensive and up-to-date information.
-
AI-Powered AnalyticsAnalytics Cloud incorporates Salesforce Einstein, which leverages artificial intelligence (AI) and machine learning (ML) capabilities. It can automatically analyze data, identify key insights, and make recommendations. Einstein Analytics helps users discover relevant patterns and trends in their data and provides AI-driven insights for better decision-making.
-
Advanced Analytics and Predictive ModelingAnalytics Cloud offers advanced analytics capabilities for performing complex analyses and predictive modeling. Users can apply statistical functions, build predictive models, and perform what-if scenarios to gain deeper insights. These capabilities enable businesses to forecast trends, predict outcomes, and optimize performance.
-
Data Exploration and VisualizationAnalytics Cloud provides a user-friendly interface for exploring and visualizing data. Users can create interactive dashboards and reports using drag-and-drop functionality, charts, graphs, and other visualizations. It allows users to easily analyze complex datasets and uncover patterns and trends.
-
Analytics and ReportingWe configure the platform’s tools and dashboards to track your KPI’s, monitor sales metrics, gain insights, and more
-
Implementation and DeploymentWe assist in the setup and deployment of Salesforce Commerce Cloud to align with your e-commerce strategy and requirements.
-
Multi-Channel IntegrationWe integrate Commerce Cloud with other Salesforce products or 3rd party systems to enable a seamless and unified view of customer data across channels.
-
Product ManagementWe design and implement various features including product catalogs, product attributes, inventory management, versioning and more
-
Checkout OptimizationWe optimize the checkout process to enable your customers have a smooth and frictionless experience, minimizing cart abandonment rates.
-
E-commerce Website DevelopmentCommerce Cloud provides a scalable and customizable platform for building and launching e-commerce websites. It offers a wide range of templates, themes, and design options to create visually appealing and user-friendly online stores. Businesses can customize their websites to align with their brand identity and deliver a seamless shopping experience.
-
Omnichannel CommerceCommerce Cloud enables businesses to deliver a seamless shopping experience across multiple channels and devices. It supports mobile commerce, social commerce, and in-store digital experiences. Customers can browse, purchase, and engage with the brand through various touchpoints, providing a consistent and connected shopping journey.
-
Order Management and FulfillmentCommerce Cloud includes features for managing orders and optimizing the fulfillment process. It allows businesses to track and manage orders, process returns and exchanges, and integrate with third-party fulfillment systems. This ensures efficient order processing and timely delivery of products.
-
Checkout OptimizationWe optimize the checkout process to enable your customers to have a smooth and frictionless experience.
-
Product Catalog ManagementCommerce Cloud enables businesses to manage and organize their product catalogs. It provides features for creating and managing product listings, including product attributes, categories, pricing, and inventory. The platform supports various product types, such as simple products, configurable products, and bundles.
-
Field Service Lightning IntegrationWe integrate Field Service Lightning to enable field service management capabilities.
-
IntegrationWe integrate Service Cloud with other Salesforce products or 3rd party applications for comprehensive insights and streamlined operations.
-
Customization and DevelopmentWe customize Service Cloud to meet your specific business requirements through the development of custom objects, fields, and workflows.
-
Performance ReportingWe develop dashboards and reports to monitor key service metrics, track agent performance, and identify trends.
-
Omni-Channel SetupWe implement and configure omni-channel functionality to enable efficient routing of your customers’ inquiries across various communication channels.
-
Service ConsoleService Cloud provides a unified agent console that brings together customer information, case history, and collaboration tools in a single interface. Agents have a comprehensive view of customer interactions, allowing them to provide personalized and efficient support.
-
Omni-Channel RoutingService Cloud uses intelligent routing to assign customer inquiries to the most appropriate agents based on skills, availability, and workload. It ensures that customer inquiries are directed to the right agents, reducing response times and improving customer satisfaction.
-
Case ManagementService Cloud enables businesses to effectively manage customer cases and inquiries. It provides a centralized platform for capturing, tracking, and resolving customer issues. Service agents can assign cases, track case history, and collaborate on case resolution to ensure timely and satisfactory customer support.
-
Multi-Channel SupportService Cloud supports customer interactions across various channels, including email, phone, social media, chat, and self-service portals. It provides a unified view of customer communications, allowing agents to respond promptly and consistently across all channels.
-
Self-Service PortalsService Cloud enables businesses to create self-service portals where customers can find answers to their questions, access account information, and submit support requests. Self-service portals empower customers to find solutions on their own, reducing the volume of support inquiries and improving customer satisfaction.
-
IntegrationWe integrate Sales Cloud with other business applications to streamline data flow and improve overall efficiency.
-
CustomizationWe tailor Sales Cloud to meet your unique business requirements through custom fields, objects, and workflows.
-
Forecasting and AnalyticsLeveraging Salesforce Sales Cloud's forecasting tools and analytics capabilities to make data-driven decisions.
-
Workflow AutomationWe design and implement automated workflows to optimize your sales processes, reduce manual tasks, and enhance your productivity.
-
Implementation and ConfigurationWe assist in the setup and configuration of Sales Cloud to align with your business-specific needs.
-
Opportunity ManagementSales Cloud enables businesses to track and manage sales opportunities throughout the sales pipeline. It provides features for creating, updating, and tracking opportunities, including stages, probability of closure, deal value, and associated activities.
-
Lead ManagementSalesforce Sales Cloud offers lead management capabilities to capture, track, and nurture leads. It allows businesses to manage lead sources, assign leads to sales representatives, and track lead interactions. Sales teams can qualify leads, convert them into opportunities, and monitor lead conversion rates.
-
Account and Contact ManagementSales Cloud provides a centralized database to manage customer accounts and contacts. It allows businesses to store, organize, and access essential customer information, including contact details, interactions, and relationship history.
-
Sales AutomationSales Cloud offers automation features to streamline sales processes and reduce manual tasks. It includes features like workflow automation, email templates, task management, and alerts/reminders. Automation helps sales teams stay organized, save time, and focus on high-value activities.
-
Sales Forecasting and AnalyticsSalesforce Sales Cloud includes sales forecasting and analytics tools to help businesses gain insights into their sales performance. It provides visual dashboards, reports, and analytics capabilities to track key sales metrics, monitor pipeline health, and make data-driven decisions. Sales forecasting helps in revenue planning and target setting.
-
Data Modeling and IntegrationWe design and implement data models for effective data management, besides integrating Marketing Cloud with other Salesforce products or external systems to ensure seamless data flow.
-
Automation of WorkflowsWe build marketing automation workflows to streamline and automate repetitive marketing tasks and processes.
-
Customer Journey MappingWe design and develop customer journey maps to visualize and optimize the end-to-end customer experience across various touchpoints.
-
PersonalizationWe implement personalized marketing strategies, using data from customer transactions and preferences to deliver targeted and relevant content.
-
Best PracticesWe provide on-going guidance and support on industry best practices for marketing automation and customer engagement.
-
Journey BuilderMarketing Cloud's Journey Builder feature allows marketers to create and automate customer journeys across multiple channels. It provides a visual interface to design personalized, multi-step campaigns based on customer behaviors and interactions. Journey Builder helps businesses deliver consistent and engaging experiences at every touchpoint.
-
Email MarketingMarketing Cloud enables businesses to create and send targeted email campaigns. It provides features for designing email templates, managing subscriber lists, personalizing content, and automating email workflows. Marketers can track email performance, measure engagement, and optimize campaigns based on insights.
-
Advertising and Audience ManagementMarketing Cloud integrates with advertising platforms to enable targeted advertising campaigns. It provides tools for audience segmentation, ad creation, and campaign management. Marketers can leverage customer data to create custom audiences and deliver personalized ads across digital channels.
-
Advertising and Audience ManagementMarketing Cloud integrates with advertising platforms to enable targeted advertising campaigns. It provides tools for audience segmentation, ad creation, and campaign management. Marketers can leverage customer data to create custom audiences and deliver personalized ads across digital channels.
-
Social Media MarketingMarketing Cloud allows businesses to manage and execute social media marketing campaigns. It provides tools for publishing, scheduling, and monitoring social media posts across multiple platforms. Marketers can engage with customers, track social media conversations, and measure the impact of their social media efforts
-
IntegrationWe integrate Salesforce Experience Cloud with other systems and applications to ensure seamless data flow and a unified user experience.
-
PersonalizationWe develop and implement personalization strategies to deliver tailored content and experiences based on user profiles, preferences, and behaviors.
-
Custom DevelopmentWe develop custom components, pages, and features to align with your distinctive business requirements.
-
User Experience (UX) DesignWe improve the overall user experience by designing intuitive and user-friendly interfaces for personalized engagement.
-
Content ManagementWe implement content management strategies to organize and present information effectively within the community.
-
Branded Portals and WebsitesExperience Cloud allows businesses to create branded portals and websites that provide a unified and personalized experience for their customers, partners, or employees. It provides customizable templates, themes, and design options to match the organization's branding and deliver a consistent user experience.
-
Content ManagementExperience Cloud includes content management capabilities to manage and distribute content within communities. Businesses can create, organize, and publish content such as articles, documents, and multimedia files. Content management features ensure that community members have access to relevant and up-to-date information.
-
Collaboration and Social FeaturesExperience Cloud provides collaboration and social features to facilitate communication and knowledge sharing within communities. Members can participate in discussions, share files, ask questions, and provide feedback. These features foster engagement, promote collaboration, and create a sense of community.
-
Community BuildingExperience Cloud enables businesses to create online communities to foster collaboration and engagement. Businesses can build public communities for customers or partners, or private communities for employees. Communities provide a platform for sharing information, collaborating on projects, and accessing self-service resources.
-
Self-Service CapabilitiesExperience Cloud allows businesses to offer self-service resources and knowledge bases to their community members. Users can search for answers, access documentation, and find solutions to common issues. Self-service capabilities reduce the load on support teams and empower users to find answers on their own.
-
Continuous OptimizationWe identify and implement the strategies needed for continuous improvement, including ongoing refinement of models and algorithms.
-
Algorithm fine-tuningWe help you identify and deploy the appropriate AI algorithms and fine-tune/optimize them to enhance accuracy and performance.
-
Customization and ConfigurationWe tailor Adobe Sensei to meet specific business requirements and ensure optimal performance.
-
Implementation and IntegrationWe assist in the seamless integration of Adobe Sensei into existing workflows and applications.
-
Automation and ProductivityAdobe Sensei helps automate repetitive and time-consuming tasks, allowing users to focus on more creative and strategic activities. It automates processes like image tagging, content analysis, data insights, and content generation, saving users valuable time and effort.
-
Personalization and RecommendationsAdobe Sensei powers personalization and recommendation capabilities in Adobe solutions. It analyzes user data, behavior, and preferences to deliver personalized experiences, content recommendations, and targeted marketing campaigns. This helps businesses enhance customer engagement and drive conversion rates.
-
Data Insights and AnalyticsAdobe Sensei enables advanced data analysis and visualization within Adobe applications. It can process large datasets, uncover patterns, and generate actionable insights. Sensei-powered analytics help users understand customer behavior, identify trends, and make data-driven decisions.
-
Machine Learning FrameworkAdobe Sensei serves as the underlying machine learning framework for Adobe's AI initiatives. It provides a platform for developing and deploying AI and ML models across Adobe applications. The framework allows for continuous learning and improvement, as it learns from user interactions and data.
-
Content AnalysisAdobe Sensei uses AI/ML algorithms to analyze and understand content across various Adobe applications. It can recognize objects, scenes, and faces in images, and automatically tag and categorize them. This enables users to easily search and organize their media assets.
-
Real-time data ingestionWe customize AEP and enable the collection and processing of data from various sources as the events occur, thereby ensuring up-to-the-moment insights and actions.
-
Platform ImplementationWe support the configuration of AEP to ensure it aligns with your business objectives.
-
Platform IntegrationWe integrate AEP with other Adobe solutions, 3rd party applications, and custom systems by leveraging its flexible integration framework.
-
Enhancing experiencesWe integrated AEP with commerce data in real-time, thereby creating holistic customer profiles. We also leverage AI/ML capabilities to personalize recommendations, optimize journeys, and gain insights with robust analytics.
-
Experience OrchestrationAEP enables businesses to create and manage customer journeys, orchestrate personalized experiences across channels, and automate marketing and engagement workflows.
-
Open Ecosystem and APIsAEP provides a flexible and extensible platform with APIs and developer tools, allowing businesses to integrate with third-party systems, applications, and data sources.
-
AI/ML CapabilitiesAEP leverages AI/ML capabilities to analyze and segment customer data, predict customer behavior, and deliver personalized experiences at scale.
-
Real-time Customer ProfileAEP provides a unified, real-time profile of each customer by aggregating data from various sources, such as CRM systems, websites, mobile apps, and offline interactions.
-
Data Ingestion and IntegrationAEP Allows businesses to ingest and integrate data from various sources, including first-party, second-party, and third-party data, as well as offline and online data
-
Integration with Adobe Experience CloudWe enable integration of Adobe Target with other solutions within the Adobe Experience Cloud suite, such as AEM, Adobe Analytics, and Adobe Campaign to create a unified digital experience ecosystem.
-
Targeted RecommendationsWe define strategies, identify the right data sources, configure algorithms, and test them to ensure accurate and personalized content suggestions are provided to improve user engagement and conversions.
-
Reporting and InsightsWe develop comprehensive reporting and analytics capabilities to track and measure the effectiveness of personalization efforts with which Marketers can access real-time reports, visualize performance metrics, and gain insights.
-
Developing real-time insightsWe leverage analytics and reporting features to monitoring user interactions and use data-driven decision-making to optimize content and user experiences.
-
Automated PersonalizationAdobe Target eliminates the need for manual segmentation and targeting by leveraging AI/ML to automate the personalization process. It analyzes user behavior, preferences, and historical data to deliver individualized experiences in real-time.
-
A/B and Multivariate TestingWith Adobe Target, marketers can conduct A/B and multivariate testing to optimize digital experiences. It enables the creation and testing of multiple variations of content, layouts, or designs to determine which performs better. Marketers can evaluate test results and make data-driven decisions to improve engagement and conversions.
-
Behavioral AnalyticsAdobe Target integrates with Adobe Analytics to leverage behavioral data and insights for seamless analysis and optimization of customer journeys. Marketers can use these insights to understand user behavior, identify trends, and personalize experiences based on user actions and preferences.
-
Experience TargetingAdobe Target allows marketers to deliver targeted and personalized content, offers, and experiences to specific segments or individual visitors. It utilizes data-driven audience segmentation and targeting capabilities to deliver relevant content based on factors such as demographics, behavior, location, or past interactions.
-
Personalization Workflows and CollaborationAdobe Target offers collaborative features and workflows that facilitate collaboration between marketing and IT teams. It provides a user-friendly interface to define, manage, and approve personalization campaigns, ensuring smooth coordination between teams and streamlining the personalization process.
-
Account-Based Marketing (ABM)We implement your ABM strategies by helping you define the target accounts, align marketing and sales, create personalized content, besides leveraging automation for personalized engagement
-
IntegrationWe enable integration of Adobe Campaign integrates with other solutions in the Adobe Experience Cloud platform, ensuring seamless integration to create a unified marketing ecosystem.
-
Real-Time Customer EngagementWe enable real-time engagement with your customers so that your marketers can interact with your customers in the moment, delivering timely and personalized content/offers.
-
Marketing AutomationWe tailor the platform to automate your workflows, nurture leads, and orchestrate personalized campaigns thereby enhancing efficiency and effectiveness of your marketing initiatives.
-
Account-Based Marketing (ABM)Marketo supports ABM strategies that allow businesses to focus their marketing efforts on high-value accounts. It helps orchestrate personalized campaigns for entire accounts.
-
Lead ManagementMarketo enables marketers to capture leads, score them based on engagement, and nurture them through automated workflows. With a lead scoring model that assign values to leads based on their interactions, it helps prioritize leads for sales engagement.
-
Marketing AutomationMarketo facilitates marketing automation by enabling marketers to create and automate personalized campaigns (with dynamic content rendition) across various channels, such as email, social media, digital advertising and more.
-
AI-Powered FunctionalityMarketo incorporates Artificial Intelligence (AI) for features such as predictive analytics to help marketers identify industry and segment-specific trends and make data-driven decisions.
-
Engagement MarketingMarketo enables meaningful interactions with prospects and customers throughout their journey, including personalized content delivery and targeted messaging.
-
IntegrationWe enable integration of Adobe Campaign with other CRM systems, data warehouses, and e-commerce platforms to synchronize campaign activities, enhance targeting and personalization of customer interactions, and more.
-
Multi-Channel Campaign ManagementWe tailor the platform to allow your marketers create and manage campaigns across multiple channels, including email, mobile, social, and web. This enables consistent and integrated messaging.
-
Cross-Channel Marketing AutomationWe develop automated marketing workflows across channels, including setting up triggers, personalize customer journeys, and automation based on customer behavior.
-
Lead ManagementWe extend the platform’s lead management capabilities to manage the entire customer journey to facilitate personalized and contextually relevant interactions, across multiple channels.
-
Email MarketingAdobe Campaign includes robust email marketing capabilities. It allows marketers to design and execute email campaigns, create personalized email templates, automate email delivery, and track email performance. Marketers can also set up triggered and automated email campaigns based on customer behavior or predefined events.
-
Workflow AutomationAdobe Campaign enables the automation of marketing workflows and processes. It provides drag-and-drop tools for designing and executing complex marketing workflows, including campaign triggers, data integration, audience segmentation, and content personalization. Automation streamlines marketing operations, reduces manual effort, and ensures consistent and timely campaign execution.
-
Personalization & SegmentationAdobe Campaign offers advanced personalization capabilities to deliver tailored messages and experiences to individual customers. Marketers can leverage customer data, segment audiences based on demographics, behaviors, or other criteria, and create personalized content and offers. This helps businesses deliver relevant and targeted messages that resonate with customers.
-
Reporting and AnalyticsAdobe Campaign provides comprehensive reporting and analytics features. Marketers can track and measure campaign performance, monitor key performance indicators (KPIs), and gain insights into customer engagement and conversions. Reporting dashboards, data visualizations, and customizable reports help marketers make data-driven decisions and optimize campaign strategies.
-
Campaign ManagementAdobe Campaign provides tools for end-to-end campaign management. It allows marketers to plan, create, execute, and track marketing campaigns from a centralized platform. Marketers can define target audiences, set up campaign workflows, create and personalize content, and schedule campaign delivery.
-
MigrationWe enable data migration (including product information, customer data, order history etc.) from other e-commerce platforms to Adobe Commerce.
-
Payment Gateway IntegrationWe enable integration with various payment gateways to offer diverse payment options.
-
Personalized EngagementWe strategize, implement, and optimize ecommerce capabilities on Adobe Commerce, focusing on seamless user experiences, catalog management, and scalability, ensuring sustained online success.
-
Marketing & PromotionsWe design and develop tailored promotional campaigns, discounts, and loyalty programs by optimizing the platform to attract and captivate your customer base.
-
Analytics and ReportingWe integrate the platform with various analytics tools, with Adobe Analytics and 3rd party solutions to track and analyze user behavior, real-time.
-
Shopping Cart and Checkout ProcessAdobe Commerce Cloud offers a range of features including secure payment gateway integration, one-page checkout, guest checkout, as well as the ability to save customer information for future purchases. This simplifies the buying process and enhances customer satisfaction.
-
Mobile CommerceAdobe Commerce Cloud supports mobile commerce by providing responsive design templates and mobile app development capabilities. Businesses can create mobile-friendly websites and develop native or hybrid mobile apps to offer a seamless shopping experience on smartphones and tablets.
-
Product Catalog ManagementAdobe Commerce Cloud enables businesses to efficiently manage their product catalog by allowing them to create and organize product listings - including attributes, categories, pricing, and inventory. It supports various product types including simple products, configurable products, and virtual products.
-
E-commerce WebsitesAdobe Commerce Cloud offers a flexible and customizable platform for building e-commerce websites. It provides a wide range of themes, templates, and design options to create visually appealing and user-friendly online stores. Businesses can customize the look and feel of their websites to align with their brand identity.
-
Order ManagementAdobe Commerce Cloud includes robust order management capabilities including managing and tracking orders, processing returns and refunds, managing inventory, and integrating with shipping and fulfillment systems. This ensures smooth order processing and timely delivery of products to customers.
-
Conversion Rate Optimization (CRO)We identify areas for improvement in the conversion funnel with A/B testing and multivariate testing to optimize conversion rates.
-
IntegrationWe enable integration of this solution with other Adobe Experience Cloud solutions to develop such as AEM and Adobe Target to enable a holistic view of customer data that facilitates personalization and optimization of engagement across multiple channels.
-
Revenue Attribution ModelingWe design and implement attribution models, revealing the most effective marketing channels and interactions driving revenue for informed decision-making.
-
Customization and PersonalizationWe enable customization of analytics to align with your unique business needs and integrate it with personalization tools for targeted content delivery.
-
Data Collection and TrackingAdobe Analytics allows businesses to collect and track data from various sources, including websites, mobile apps, connected devices, and offline channels. It captures data on user interactions, page views, conversions, transactions, and custom events. The data collection can be customized to capture specific metrics and dimensions based on business requirements.
-
Real-time and Historical AnalysisAdobe Analytics provides real-time and historical analysis of data, allowing businesses to monitor and understand customer behavior as it happens. Real-time insights enable quick decision-making and immediate response to user trends, while historical analysis provides long-term trends and patterns for strategic planning and optimization.
-
Predictive AnalyticsAdobe Analytics offers advanced analysis capabilities, including data exploration, segmentation, correlation analysis, and forecasting. It enables businesses to dive deeper into their data, uncover insights, and make data-driven decisions. Predictive analytics features allow for predictive modeling and forecasting based on historical data and trends.
-
Conversion and Funnel AnalysisAdobe Analytics offers conversion and funnel analysis tools to track and optimize the customer journey. Businesses can identify and analyze key conversion points, drop-off rates, and bottlenecks in the conversion process. This helps in identifying areas for improvement and optimizing the customer experience to drive higher conversions.
-
Data Visualization and ReportingAdobe Analytics provides powerful data visualization and reporting capabilities. It offers customizable dashboards, reports, and data visualizations to present data in a visually appealing and easy-to-understand format. Users can create custom reports, set up automated reporting, and share insights with stakeholders across the organization.
-
PersonalizationImplement content personalization and UI/UX improvements across various touchpoints.
-
Best PracticesConsult on experience strategy, content management, mobile optimization etc.
-
ImplementationWe plan and execute AEM installations, configurations, and deployments.
-
CustomizationDevelop tailored AEM components, templates, and workflows.
-
IntegrationConnect AEM with other systems, including Adobe Tools and 3rd party components such as Adobe Analytics, Salesforce CRM, e-commerce, and more.
-
AEM Digital Asset ManagementAEM Digital Asset Management (DAM) streamlines the management of multiple media assets with various features including asset organization, version control, metadata tagging, collaborative workflows, and AI-powered content insights besides enabling efficient storage, retrieval, and distribution of images, videos, documents etc.
-
AEM FormsAEM Forms is designed to handle the creation of interactive and adaptive forms, data collection, and form-related processes. Besides, it provides tools for designing forms, collecting data from users, integrating form data with back-end systems, and automating form-related workflows.
-
Headless CMSAEM enables headless CMS through API-driven content delivery. AEM's content models, authoring tools, and robust APIs allow content creators to structure and manage content, while developers can use these APIs to fetch and present content independently in web, mobile apps, IoT, and other digital experiences, fostering flexibility and efficient updates.
-
AEM SitesAEM Sites is a comprehensive web content management system that supports dynamic content delivery, responsive design, multisite management, customizable workflows, SEO optimization, analytics integration, multilingual support, and extensibility for creating tailored digital experiences.
-
AEM IntegrationThrough APIs and connectors, AEM integrates with CRM, e-commerce, analytics, and more, enabling organizations to render unified digital experiences, while leveraging their existing technology stack and data assets.
-
TransparencyBe fair and transparent with all stakeholders
-
IntegrityDo what is right for our customer
-
EmpathyRespect and Value each other’s perspective, and time
-
ProficiencyContinuously enrich our core skills, and strive to be the best at them
-
SimplicityMake it easier to do business with us
-
Adobe TargetRefine customer connections, craft personalized experiences, and maximize engagement through intuitive and dynamic digital targeting.
-
Adobe Experience Platform (AEP)Unleash the art of possibility, weaving data into dreams for extraordinary, tailored digital experiences and connections.
-
Adobe CommerceElevate commerce experiences, empower seamless transactions, and foster engaging connections through innovative digital retail solutions
-
Adobe Experience Manager (AEM)Empower seamless, personalized digital experiences, driving engagement across diverse channels effortlessly and effectively.
-
Adobe AnalyticsEnable informed decisions, unravel insights, and drive transformative actions for exceptional digital performance and customer experiences.
-
Adobe Marketo EngageEmpower marketing excellence, orchestrate impactful campaigns, and drive dynamic customer engagement with precision and insight.
What we do
We tailor Adobe Experience Platform's capabilities to personalize and create seamless experiences across channels, optimizing customer journeys and enhancing overall engagement for clients.
-
SAP Basis & Security AdministrationOptimize your SAP landscape with our expert SAP Basis & Security Administration services, ensuring a secure and seamlessly running foundation for your business processes
-
Migrating SAP Systems to CloudUnlock the full potential of your SAP ecosystem by entrusting us to expertly migrate your systems to the cloud, seamlessly merging innovation and efficiency for a future-ready enterprise.
-
Installations & UpgradesElevate your SAP capabilities with our specialized expertise in seamless SAP installations and upgrades, ensuring your business stays at the forefront of innovation
-
GRC Upgrade/MigrationElevate your governance, risk, and compliance strategy with our expertise in GRC Upgrade/Migration, ensuring a seamless transition to the latest solutions for enhanced security and regulatory compliance.
-
SAP Role Design & Re-designOptimize your SAP environment with precision and efficiency through our specialized SAP Role Design & Re-design services, ensuring secure and tailored access for seamless business operations.
-
SAP Migrations (OS, DB, HANA)Effortlessly navigate the evolution of your SAP landscape with our tailored migration solutions, covering Operating Systems, Databases, and HANA, ensuring a smooth transition for your business-critical systems.
-
Salesforce Marketing CloudRevolutionize marketing with data-driven, customer-centric campaigns.
-
Salesforce Experience CloudEmpower seamless, tailored digital journeys for all stakeholders
-
Salesforce Analytics CloudIlluminating Insights, Guiding Decisions, Powering Smarter Business Strategies
-
Salesforce Sales CloudOptimize sales processes with intelligent, customer-focused solutions.
-
Salesforce Commerce CloudElevate commerce through seamless, personalized digital shopping experiences.
-
Salesforce Service CloudElevate Support, Unleash Customer Delight, One Interaction at a Time.
-
Custom ReportsWe develop custom reports to represent complex data in an easily understandable format, tailored to your business needs.
-
IntegrationWe integrate Einstein Analytics with other Salesforce products, such as Sales Cloud, Service Cloud, and Marketing Cloud, to provide unified insights across your organization.
-
AI/ML Model DevelopmentWe develop custom AI/ML models using Einstein Platform Services to automate decision-making processes.
-
Predictive Analytics ModelingWe design and deploy predictive analytics models using Einstein Discovery to identify patterns, trends, and correlations in the data.
-
Data Modeling and IntegrationWe design and implement effective data models and ensure that relevant data sources are seamlessly integrated.
-
Self-Service AnalyticsAnalytics Cloud enables users to perform self-service analytics without depending on IT or data specialists. Business users can access and analyze data on their own, empowering them to make timely and informed decisions. It reduces the reliance on IT resources and accelerates the speed of insights.
-
Data Integration and ConnectivityAnalytics Cloud integrates with various data sources, including Salesforce CRM, external databases, and cloud-based applications. It allows businesses to consolidate data from multiple sources into a unified view for analysis. Data integration ensures that users have access to comprehensive and up-to-date information.
-
AI-Powered AnalyticsAnalytics Cloud incorporates Salesforce Einstein, which leverages artificial intelligence (AI) and machine learning (ML) capabilities. It can automatically analyze data, identify key insights, and make recommendations. Einstein Analytics helps users discover relevant patterns and trends in their data and provides AI-driven insights for better decision-making.
-
Advanced Analytics and Predictive ModelingAnalytics Cloud offers advanced analytics capabilities for performing complex analyses and predictive modeling. Users can apply statistical functions, build predictive models, and perform what-if scenarios to gain deeper insights. These capabilities enable businesses to forecast trends, predict outcomes, and optimize performance.
-
Data Exploration and VisualizationAnalytics Cloud provides a user-friendly interface for exploring and visualizing data. Users can create interactive dashboards and reports using drag-and-drop functionality, charts, graphs, and other visualizations. It allows users to easily analyze complex datasets and uncover patterns and trends.
-
Analytics and ReportingWe configure the platform’s tools and dashboards to track your KPI’s, monitor sales metrics, gain insights, and more
-
Implementation and DeploymentWe assist in the setup and deployment of Salesforce Commerce Cloud to align with your e-commerce strategy and requirements.
-
Multi-Channel IntegrationWe integrate Commerce Cloud with other Salesforce products or 3rd party systems to enable a seamless and unified view of customer data across channels.
-
Product ManagementWe design and implement various features including product catalogs, product attributes, inventory management, versioning and more
-
Checkout OptimizationWe optimize the checkout process to enable your customers have a smooth and frictionless experience, minimizing cart abandonment rates.
-
E-commerce Website DevelopmentCommerce Cloud provides a scalable and customizable platform for building and launching e-commerce websites. It offers a wide range of templates, themes, and design options to create visually appealing and user-friendly online stores. Businesses can customize their websites to align with their brand identity and deliver a seamless shopping experience.
-
Omnichannel CommerceCommerce Cloud enables businesses to deliver a seamless shopping experience across multiple channels and devices. It supports mobile commerce, social commerce, and in-store digital experiences. Customers can browse, purchase, and engage with the brand through various touchpoints, providing a consistent and connected shopping journey.
-
Order Management and FulfillmentCommerce Cloud includes features for managing orders and optimizing the fulfillment process. It allows businesses to track and manage orders, process returns and exchanges, and integrate with third-party fulfillment systems. This ensures efficient order processing and timely delivery of products.
-
Checkout OptimizationWe optimize the checkout process to enable your customers to have a smooth and frictionless experience.
-
Product Catalog ManagementCommerce Cloud enables businesses to manage and organize their product catalogs. It provides features for creating and managing product listings, including product attributes, categories, pricing, and inventory. The platform supports various product types, such as simple products, configurable products, and bundles.
-
Field Service Lightning IntegrationWe integrate Field Service Lightning to enable field service management capabilities.
-
IntegrationWe integrate Service Cloud with other Salesforce products or 3rd party applications for comprehensive insights and streamlined operations.
-
Customization and DevelopmentWe customize Service Cloud to meet your specific business requirements through the development of custom objects, fields, and workflows.
-
Performance ReportingWe develop dashboards and reports to monitor key service metrics, track agent performance, and identify trends.
-
Omni-Channel SetupWe implement and configure omni-channel functionality to enable efficient routing of your customers’ inquiries across various communication channels.
-
Service ConsoleService Cloud provides a unified agent console that brings together customer information, case history, and collaboration tools in a single interface. Agents have a comprehensive view of customer interactions, allowing them to provide personalized and efficient support.
-
Omni-Channel RoutingService Cloud uses intelligent routing to assign customer inquiries to the most appropriate agents based on skills, availability, and workload. It ensures that customer inquiries are directed to the right agents, reducing response times and improving customer satisfaction.
-
Case ManagementService Cloud enables businesses to effectively manage customer cases and inquiries. It provides a centralized platform for capturing, tracking, and resolving customer issues. Service agents can assign cases, track case history, and collaborate on case resolution to ensure timely and satisfactory customer support.
-
Multi-Channel SupportService Cloud supports customer interactions across various channels, including email, phone, social media, chat, and self-service portals. It provides a unified view of customer communications, allowing agents to respond promptly and consistently across all channels.
-
Self-Service PortalsService Cloud enables businesses to create self-service portals where customers can find answers to their questions, access account information, and submit support requests. Self-service portals empower customers to find solutions on their own, reducing the volume of support inquiries and improving customer satisfaction.
-
IntegrationWe integrate Sales Cloud with other business applications to streamline data flow and improve overall efficiency.
-
CustomizationWe tailor Sales Cloud to meet your unique business requirements through custom fields, objects, and workflows.
-
Forecasting and AnalyticsLeveraging Salesforce Sales Cloud's forecasting tools and analytics capabilities to make data-driven decisions.
-
Workflow AutomationWe design and implement automated workflows to optimize your sales processes, reduce manual tasks, and enhance your productivity.
-
Implementation and ConfigurationWe assist in the setup and configuration of Sales Cloud to align with your business-specific needs.
-
Opportunity ManagementSales Cloud enables businesses to track and manage sales opportunities throughout the sales pipeline. It provides features for creating, updating, and tracking opportunities, including stages, probability of closure, deal value, and associated activities.
-
Lead ManagementSalesforce Sales Cloud offers lead management capabilities to capture, track, and nurture leads. It allows businesses to manage lead sources, assign leads to sales representatives, and track lead interactions. Sales teams can qualify leads, convert them into opportunities, and monitor lead conversion rates.
-
Account and Contact ManagementSales Cloud provides a centralized database to manage customer accounts and contacts. It allows businesses to store, organize, and access essential customer information, including contact details, interactions, and relationship history.
-
Sales AutomationSales Cloud offers automation features to streamline sales processes and reduce manual tasks. It includes features like workflow automation, email templates, task management, and alerts/reminders. Automation helps sales teams stay organized, save time, and focus on high-value activities.
-
Sales Forecasting and AnalyticsSalesforce Sales Cloud includes sales forecasting and analytics tools to help businesses gain insights into their sales performance. It provides visual dashboards, reports, and analytics capabilities to track key sales metrics, monitor pipeline health, and make data-driven decisions. Sales forecasting helps in revenue planning and target setting.
-
Data Modeling and IntegrationWe design and implement data models for effective data management, besides integrating Marketing Cloud with other Salesforce products or external systems to ensure seamless data flow.
-
Automation of WorkflowsWe build marketing automation workflows to streamline and automate repetitive marketing tasks and processes.
-
Customer Journey MappingWe design and develop customer journey maps to visualize and optimize the end-to-end customer experience across various touchpoints.
-
PersonalizationWe implement personalized marketing strategies, using data from customer transactions and preferences to deliver targeted and relevant content.
-
Best PracticesWe provide on-going guidance and support on industry best practices for marketing automation and customer engagement.
-
Journey BuilderMarketing Cloud's Journey Builder feature allows marketers to create and automate customer journeys across multiple channels. It provides a visual interface to design personalized, multi-step campaigns based on customer behaviors and interactions. Journey Builder helps businesses deliver consistent and engaging experiences at every touchpoint.
-
Email MarketingMarketing Cloud enables businesses to create and send targeted email campaigns. It provides features for designing email templates, managing subscriber lists, personalizing content, and automating email workflows. Marketers can track email performance, measure engagement, and optimize campaigns based on insights.
-
Advertising and Audience ManagementMarketing Cloud integrates with advertising platforms to enable targeted advertising campaigns. It provides tools for audience segmentation, ad creation, and campaign management. Marketers can leverage customer data to create custom audiences and deliver personalized ads across digital channels.
-
Advertising and Audience ManagementMarketing Cloud integrates with advertising platforms to enable targeted advertising campaigns. It provides tools for audience segmentation, ad creation, and campaign management. Marketers can leverage customer data to create custom audiences and deliver personalized ads across digital channels.
-
Social Media MarketingMarketing Cloud allows businesses to manage and execute social media marketing campaigns. It provides tools for publishing, scheduling, and monitoring social media posts across multiple platforms. Marketers can engage with customers, track social media conversations, and measure the impact of their social media efforts
-
IntegrationWe integrate Salesforce Experience Cloud with other systems and applications to ensure seamless data flow and a unified user experience.
-
PersonalizationWe develop and implement personalization strategies to deliver tailored content and experiences based on user profiles, preferences, and behaviors.
-
Custom DevelopmentWe develop custom components, pages, and features to align with your distinctive business requirements.
-
User Experience (UX) DesignWe improve the overall user experience by designing intuitive and user-friendly interfaces for personalized engagement.
-
Content ManagementWe implement content management strategies to organize and present information effectively within the community.
-
Branded Portals and WebsitesExperience Cloud allows businesses to create branded portals and websites that provide a unified and personalized experience for their customers, partners, or employees. It provides customizable templates, themes, and design options to match the organization's branding and deliver a consistent user experience.
-
Content ManagementExperience Cloud includes content management capabilities to manage and distribute content within communities. Businesses can create, organize, and publish content such as articles, documents, and multimedia files. Content management features ensure that community members have access to relevant and up-to-date information.
-
Collaboration and Social FeaturesExperience Cloud provides collaboration and social features to facilitate communication and knowledge sharing within communities. Members can participate in discussions, share files, ask questions, and provide feedback. These features foster engagement, promote collaboration, and create a sense of community.
-
Community BuildingExperience Cloud enables businesses to create online communities to foster collaboration and engagement. Businesses can build public communities for customers or partners, or private communities for employees. Communities provide a platform for sharing information, collaborating on projects, and accessing self-service resources.
-
Self-Service CapabilitiesExperience Cloud allows businesses to offer self-service resources and knowledge bases to their community members. Users can search for answers, access documentation, and find solutions to common issues. Self-service capabilities reduce the load on support teams and empower users to find answers on their own.
-
Continuous OptimizationWe identify and implement the strategies needed for continuous improvement, including ongoing refinement of models and algorithms.
-
Algorithm fine-tuningWe help you identify and deploy the appropriate AI algorithms and fine-tune/optimize them to enhance accuracy and performance.
-
Customization and ConfigurationWe tailor Adobe Sensei to meet specific business requirements and ensure optimal performance.
-
Implementation and IntegrationWe assist in the seamless integration of Adobe Sensei into existing workflows and applications.
-
Automation and ProductivityAdobe Sensei helps automate repetitive and time-consuming tasks, allowing users to focus on more creative and strategic activities. It automates processes like image tagging, content analysis, data insights, and content generation, saving users valuable time and effort.
-
Personalization and RecommendationsAdobe Sensei powers personalization and recommendation capabilities in Adobe solutions. It analyzes user data, behavior, and preferences to deliver personalized experiences, content recommendations, and targeted marketing campaigns. This helps businesses enhance customer engagement and drive conversion rates.
-
Data Insights and AnalyticsAdobe Sensei enables advanced data analysis and visualization within Adobe applications. It can process large datasets, uncover patterns, and generate actionable insights. Sensei-powered analytics help users understand customer behavior, identify trends, and make data-driven decisions.
-
Machine Learning FrameworkAdobe Sensei serves as the underlying machine learning framework for Adobe's AI initiatives. It provides a platform for developing and deploying AI and ML models across Adobe applications. The framework allows for continuous learning and improvement, as it learns from user interactions and data.
-
Content AnalysisAdobe Sensei uses AI/ML algorithms to analyze and understand content across various Adobe applications. It can recognize objects, scenes, and faces in images, and automatically tag and categorize them. This enables users to easily search and organize their media assets.
-
Real-time data ingestionWe customize AEP and enable the collection and processing of data from various sources as the events occur, thereby ensuring up-to-the-moment insights and actions.
-
Platform ImplementationWe support the configuration of AEP to ensure it aligns with your business objectives.
-
Platform IntegrationWe integrate AEP with other Adobe solutions, 3rd party applications, and custom systems by leveraging its flexible integration framework.
-
Enhancing experiencesWe integrated AEP with commerce data in real-time, thereby creating holistic customer profiles. We also leverage AI/ML capabilities to personalize recommendations, optimize journeys, and gain insights with robust analytics.
-
Experience OrchestrationAEP enables businesses to create and manage customer journeys, orchestrate personalized experiences across channels, and automate marketing and engagement workflows.
-
Open Ecosystem and APIsAEP provides a flexible and extensible platform with APIs and developer tools, allowing businesses to integrate with third-party systems, applications, and data sources.
-
AI/ML CapabilitiesAEP leverages AI/ML capabilities to analyze and segment customer data, predict customer behavior, and deliver personalized experiences at scale.
-
Real-time Customer ProfileAEP provides a unified, real-time profile of each customer by aggregating data from various sources, such as CRM systems, websites, mobile apps, and offline interactions.
-
Data Ingestion and IntegrationAEP Allows businesses to ingest and integrate data from various sources, including first-party, second-party, and third-party data, as well as offline and online data
-
Integration with Adobe Experience CloudWe enable integration of Adobe Target with other solutions within the Adobe Experience Cloud suite, such as AEM, Adobe Analytics, and Adobe Campaign to create a unified digital experience ecosystem.
-
Targeted RecommendationsWe define strategies, identify the right data sources, configure algorithms, and test them to ensure accurate and personalized content suggestions are provided to improve user engagement and conversions.
-
Reporting and InsightsWe develop comprehensive reporting and analytics capabilities to track and measure the effectiveness of personalization efforts with which Marketers can access real-time reports, visualize performance metrics, and gain insights.
-
Developing real-time insightsWe leverage analytics and reporting features to monitoring user interactions and use data-driven decision-making to optimize content and user experiences.
-
Automated PersonalizationAdobe Target eliminates the need for manual segmentation and targeting by leveraging AI/ML to automate the personalization process. It analyzes user behavior, preferences, and historical data to deliver individualized experiences in real-time.
-
A/B and Multivariate TestingWith Adobe Target, marketers can conduct A/B and multivariate testing to optimize digital experiences. It enables the creation and testing of multiple variations of content, layouts, or designs to determine which performs better. Marketers can evaluate test results and make data-driven decisions to improve engagement and conversions.
-
Behavioral AnalyticsAdobe Target integrates with Adobe Analytics to leverage behavioral data and insights for seamless analysis and optimization of customer journeys. Marketers can use these insights to understand user behavior, identify trends, and personalize experiences based on user actions and preferences.
-
Experience TargetingAdobe Target allows marketers to deliver targeted and personalized content, offers, and experiences to specific segments or individual visitors. It utilizes data-driven audience segmentation and targeting capabilities to deliver relevant content based on factors such as demographics, behavior, location, or past interactions.
-
Personalization Workflows and CollaborationAdobe Target offers collaborative features and workflows that facilitate collaboration between marketing and IT teams. It provides a user-friendly interface to define, manage, and approve personalization campaigns, ensuring smooth coordination between teams and streamlining the personalization process.
-
Account-Based Marketing (ABM)We implement your ABM strategies by helping you define the target accounts, align marketing and sales, create personalized content, besides leveraging automation for personalized engagement
-
IntegrationWe enable integration of Adobe Campaign integrates with other solutions in the Adobe Experience Cloud platform, ensuring seamless integration to create a unified marketing ecosystem.
-
Real-Time Customer EngagementWe enable real-time engagement with your customers so that your marketers can interact with your customers in the moment, delivering timely and personalized content/offers.
-
Marketing AutomationWe tailor the platform to automate your workflows, nurture leads, and orchestrate personalized campaigns thereby enhancing efficiency and effectiveness of your marketing initiatives.
-
Account-Based Marketing (ABM)Marketo supports ABM strategies that allow businesses to focus their marketing efforts on high-value accounts. It helps orchestrate personalized campaigns for entire accounts.
-
Lead ManagementMarketo enables marketers to capture leads, score them based on engagement, and nurture them through automated workflows. With a lead scoring model that assign values to leads based on their interactions, it helps prioritize leads for sales engagement.
-
Marketing AutomationMarketo facilitates marketing automation by enabling marketers to create and automate personalized campaigns (with dynamic content rendition) across various channels, such as email, social media, digital advertising and more.
-
AI-Powered FunctionalityMarketo incorporates Artificial Intelligence (AI) for features such as predictive analytics to help marketers identify industry and segment-specific trends and make data-driven decisions.
-
Engagement MarketingMarketo enables meaningful interactions with prospects and customers throughout their journey, including personalized content delivery and targeted messaging.
-
IntegrationWe enable integration of Adobe Campaign with other CRM systems, data warehouses, and e-commerce platforms to synchronize campaign activities, enhance targeting and personalization of customer interactions, and more.
-
Multi-Channel Campaign ManagementWe tailor the platform to allow your marketers create and manage campaigns across multiple channels, including email, mobile, social, and web. This enables consistent and integrated messaging.
-
Cross-Channel Marketing AutomationWe develop automated marketing workflows across channels, including setting up triggers, personalize customer journeys, and automation based on customer behavior.
-
Lead ManagementWe extend the platform’s lead management capabilities to manage the entire customer journey to facilitate personalized and contextually relevant interactions, across multiple channels.
-
Email MarketingAdobe Campaign includes robust email marketing capabilities. It allows marketers to design and execute email campaigns, create personalized email templates, automate email delivery, and track email performance. Marketers can also set up triggered and automated email campaigns based on customer behavior or predefined events.
-
Workflow AutomationAdobe Campaign enables the automation of marketing workflows and processes. It provides drag-and-drop tools for designing and executing complex marketing workflows, including campaign triggers, data integration, audience segmentation, and content personalization. Automation streamlines marketing operations, reduces manual effort, and ensures consistent and timely campaign execution.
-
Personalization & SegmentationAdobe Campaign offers advanced personalization capabilities to deliver tailored messages and experiences to individual customers. Marketers can leverage customer data, segment audiences based on demographics, behaviors, or other criteria, and create personalized content and offers. This helps businesses deliver relevant and targeted messages that resonate with customers.
-
Reporting and AnalyticsAdobe Campaign provides comprehensive reporting and analytics features. Marketers can track and measure campaign performance, monitor key performance indicators (KPIs), and gain insights into customer engagement and conversions. Reporting dashboards, data visualizations, and customizable reports help marketers make data-driven decisions and optimize campaign strategies.
-
Campaign ManagementAdobe Campaign provides tools for end-to-end campaign management. It allows marketers to plan, create, execute, and track marketing campaigns from a centralized platform. Marketers can define target audiences, set up campaign workflows, create and personalize content, and schedule campaign delivery.
-
MigrationWe enable data migration (including product information, customer data, order history etc.) from other e-commerce platforms to Adobe Commerce.
-
Payment Gateway IntegrationWe enable integration with various payment gateways to offer diverse payment options.
-
Personalized EngagementWe strategize, implement, and optimize ecommerce capabilities on Adobe Commerce, focusing on seamless user experiences, catalog management, and scalability, ensuring sustained online success.
-
Marketing & PromotionsWe design and develop tailored promotional campaigns, discounts, and loyalty programs by optimizing the platform to attract and captivate your customer base.
-
Analytics and ReportingWe integrate the platform with various analytics tools, with Adobe Analytics and 3rd party solutions to track and analyze user behavior, real-time.
-
Shopping Cart and Checkout ProcessAdobe Commerce Cloud offers a range of features including secure payment gateway integration, one-page checkout, guest checkout, as well as the ability to save customer information for future purchases. This simplifies the buying process and enhances customer satisfaction.
-
Mobile CommerceAdobe Commerce Cloud supports mobile commerce by providing responsive design templates and mobile app development capabilities. Businesses can create mobile-friendly websites and develop native or hybrid mobile apps to offer a seamless shopping experience on smartphones and tablets.
-
Product Catalog ManagementAdobe Commerce Cloud enables businesses to efficiently manage their product catalog by allowing them to create and organize product listings - including attributes, categories, pricing, and inventory. It supports various product types including simple products, configurable products, and virtual products.
-
E-commerce WebsitesAdobe Commerce Cloud offers a flexible and customizable platform for building e-commerce websites. It provides a wide range of themes, templates, and design options to create visually appealing and user-friendly online stores. Businesses can customize the look and feel of their websites to align with their brand identity.
-
Order ManagementAdobe Commerce Cloud includes robust order management capabilities including managing and tracking orders, processing returns and refunds, managing inventory, and integrating with shipping and fulfillment systems. This ensures smooth order processing and timely delivery of products to customers.
-
Conversion Rate Optimization (CRO)We identify areas for improvement in the conversion funnel with A/B testing and multivariate testing to optimize conversion rates.
-
IntegrationWe enable integration of this solution with other Adobe Experience Cloud solutions to develop such as AEM and Adobe Target to enable a holistic view of customer data that facilitates personalization and optimization of engagement across multiple channels.
-
Revenue Attribution ModelingWe design and implement attribution models, revealing the most effective marketing channels and interactions driving revenue for informed decision-making.
-
Customization and PersonalizationWe enable customization of analytics to align with your unique business needs and integrate it with personalization tools for targeted content delivery.
-
Data Collection and TrackingAdobe Analytics allows businesses to collect and track data from various sources, including websites, mobile apps, connected devices, and offline channels. It captures data on user interactions, page views, conversions, transactions, and custom events. The data collection can be customized to capture specific metrics and dimensions based on business requirements.
-
Real-time and Historical AnalysisAdobe Analytics provides real-time and historical analysis of data, allowing businesses to monitor and understand customer behavior as it happens. Real-time insights enable quick decision-making and immediate response to user trends, while historical analysis provides long-term trends and patterns for strategic planning and optimization.
-
Predictive AnalyticsAdobe Analytics offers advanced analysis capabilities, including data exploration, segmentation, correlation analysis, and forecasting. It enables businesses to dive deeper into their data, uncover insights, and make data-driven decisions. Predictive analytics features allow for predictive modeling and forecasting based on historical data and trends.
-
Conversion and Funnel AnalysisAdobe Analytics offers conversion and funnel analysis tools to track and optimize the customer journey. Businesses can identify and analyze key conversion points, drop-off rates, and bottlenecks in the conversion process. This helps in identifying areas for improvement and optimizing the customer experience to drive higher conversions.
-
Data Visualization and ReportingAdobe Analytics provides powerful data visualization and reporting capabilities. It offers customizable dashboards, reports, and data visualizations to present data in a visually appealing and easy-to-understand format. Users can create custom reports, set up automated reporting, and share insights with stakeholders across the organization.
-
PersonalizationImplement content personalization and UI/UX improvements across various touchpoints.
-
Best PracticesConsult on experience strategy, content management, mobile optimization etc.
-
ImplementationWe plan and execute AEM installations, configurations, and deployments.
-
CustomizationDevelop tailored AEM components, templates, and workflows.
-
IntegrationConnect AEM with other systems, including Adobe Tools and 3rd party components such as Adobe Analytics, Salesforce CRM, e-commerce, and more.
-
AEM Digital Asset ManagementAEM Digital Asset Management (DAM) streamlines the management of multiple media assets with various features including asset organization, version control, metadata tagging, collaborative workflows, and AI-powered content insights besides enabling efficient storage, retrieval, and distribution of images, videos, documents etc.
-
AEM FormsAEM Forms is designed to handle the creation of interactive and adaptive forms, data collection, and form-related processes. Besides, it provides tools for designing forms, collecting data from users, integrating form data with back-end systems, and automating form-related workflows.
-
Headless CMSAEM enables headless CMS through API-driven content delivery. AEM's content models, authoring tools, and robust APIs allow content creators to structure and manage content, while developers can use these APIs to fetch and present content independently in web, mobile apps, IoT, and other digital experiences, fostering flexibility and efficient updates.
-
AEM SitesAEM Sites is a comprehensive web content management system that supports dynamic content delivery, responsive design, multisite management, customizable workflows, SEO optimization, analytics integration, multilingual support, and extensibility for creating tailored digital experiences.
-
AEM IntegrationThrough APIs and connectors, AEM integrates with CRM, e-commerce, analytics, and more, enabling organizations to render unified digital experiences, while leveraging their existing technology stack and data assets.
-
TransparencyBe fair and transparent with all stakeholders
-
IntegrityDo what is right for our customer
-
EmpathyRespect and Value each other’s perspective, and time
-
ProficiencyContinuously enrich our core skills, and strive to be the best at them
-
SimplicityMake it easier to do business with us
-
Adobe TargetRefine customer connections, craft personalized experiences, and maximize engagement through intuitive and dynamic digital targeting.
-
Adobe Experience Platform (AEP)Unleash the art of possibility, weaving data into dreams for extraordinary, tailored digital experiences and connections.
-
Adobe CommerceElevate commerce experiences, empower seamless transactions, and foster engaging connections through innovative digital retail solutions
-
Adobe Experience Manager (AEM)Empower seamless, personalized digital experiences, driving engagement across diverse channels effortlessly and effectively.
-
Adobe AnalyticsEnable informed decisions, unravel insights, and drive transformative actions for exceptional digital performance and customer experiences.
-
Adobe Marketo EngageEmpower marketing excellence, orchestrate impactful campaigns, and drive dynamic customer engagement with precision and insight.
bottom of page