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Accurate Consulting Group Logo

We transform your AI Opportunities 

into measurable Business Value

We help our clients elevate Customer Experiences and Operational Efficiencies, by deploying AI solutions that blend Automation, Cognition and Judgment

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Our Solutions

Conversational
AI

Deliver human-like, context-aware support with LLM-powered agents trained in enterprise knowledge and deployed across omnichannel platforms

Workflow Automation

Streamline operations with intelligent agents that execute tasks, orchestrate processes, and automate decisions - reducing costs and improving reliability

Autonomous Sourcing

Accelerate, optimize, and streamline sourcing with AI agents that automate workflows, optimize vendor decisions, and forecast demand, intelligently

Our Services

AI Strategy and Enablement

AI Consulting Services

AI Design & Implementation

Gen AI Solutions

Agentic AI Solutions

AI Trust & Governance

Custom Solution Development

App Development

AI Design & Implementation

System Integration

Cloud & DevOps

QA & Testing

Global Delivery
Support

Offshore Delivery

Managed Services

Our Solutions

Conversational AI

Deliver human-like, context-aware support with LLM-powered agents trained in enterprise knowledge and deployed across omnichannel platforms

Sourcing Automation

Accelerate, optimize, and streamline sourcing with AI agents that automate workflows, optimize vendor decisions, and forecast demand, intelligently

Workflow Automation

Streamline operations with intelligent agents that execute tasks, orchestrate processes, and automate decisions - reducing costs and improving reliability

Our Differentiators

CX & Process Automation

  • Automate customer journeys, service workflows, and operations on Salesforce, Adobe, ServiceNow, and RPA/IPA platforms

  • Drive scalable, end-to-end process automation across enterprise functions to improve experience and efficiency

API-driven Integration

  • Design and implement robust integrations between cloud platforms (Salesforce, Adobe, ServiceNow) and legacy systems to ensure real-time data flow, process continuity, and application interoperability

  • Leverage standardized, secure APIs to ensure scalable, low-disruption interoperability across the enterprise tech stack

 AI/ML & Data Engineering

  • Build and adapt AI/ML solutions tailored to client context, and business requirements and data 

  • Engineer semantic layers and connected pipelines to power scalable, efficient, and explainable AI systems

 LLM & GenAI Enablement

  • Design, fine-tune, and operationalize LLMs and GenAI models aligned to high-value, domain-specific use cases

  • Integrate context-aware prompting, retrieval-augmented generation (RAG) pipelines, and control mechanisms for scalable enterprise adoption

Agentic AI & Reliability

  • Build memory-enabled, multi-agent systems for contextual reasoning, adaptive execution, and complex workflow orchestration

  • Ensure reliable, fault-tolerant performance through load testing, edge-case validation, and coordination logic, under dynamic conditions

 Governance

  • Embed guardrails, escalation protocols, and real-time monitoring for safe, auditable, and accountable AI behavior

  • Build trust with audit-ready, compliant solutions that include explainability and ethical safeguards

Our Differentiators

CX & Process Automation

  • Automate customer journeys, service workflows, and operations on Salesforce, Adobe, ServiceNow, and RPA/IPA platforms

  • Drive scalable, end-to-end process automation across enterprise functions to improve experience and efficiency

API-driven Integration

  • Design and implement robust integrations between cloud platforms (Salesforce, Adobe, ServiceNow) and legacy systems to ensure real-time data flow, process continuity, and application interoperability

  • Leverage standardized, secure APIs to ensure scalable, low-disruption interoperability across the enterprise tech stack

AI/ML & Data Engineering

  • Build and adapt AI/ML solutions tailored to client context, and business requirements and data 

  • Engineer semantic layers and connected pipelines to power scalable, efficient, and explainable AI systems

LLM & GenAI Enablement

  • Design, fine-tune, and operationalize LLMs and GenAI models aligned to high-value, domain-specific use cases

  • Integrate context-aware prompting, retrieval-augmented generation (RAG) pipelines, and control mechanisms for scalable enterprise adoption

Agentic AI & Reliability

  • Build memory-enabled, multi-agent systems for contextual reasoning, adaptive execution, and complex workflow orchestration

  • Ensure reliable, fault-tolerant performance through load testing, edge-case validation, and coordination logic, under dynamic conditions

Governance

  • Embed guardrails, escalation protocols, and real-time monitoring for safe, auditable, and accountable AI behavior

  • Build trust with audit-ready, compliant solutions that include explainability and ethical safeguards

AI-powered Services and Solutions

designed to maximize your business value

Our Expertise

AI Strategy & Use Case Prioritization

Modular Agent Design & Orchestration

Seamless Systems Integration

Enterprise-grade Deployment & Governance

Our Expertise

  • Pinpoint automation-ready tasks that balance value, feasibility, and risk

    • Target tasks with high ROI, strong feasibility, and low risk

    • Focus on well-documented, repeatable, and validated processes

    • Prioritize task-level automation over broader roles

    • Break complex workflows into atomic, automatable actions

    • Avoid automating tasks requiring strategic judgment or human nuance

  • Specify what the agent does, how it operates, and where it begins and ends

    • Clearly define agent goals, triggers, and success criteria

    • Keep scope minimal - build specialized agents over generalists

    • Limit each agent to one tool or system for reliability

    • Use progressive rollout sequencing for interdependent tasks

    • Design agents to be modular, composable, and reusable

  • Embed agents into enterprise environments with guardrails, observability, and usability

    • Deploy agents where users already work (CRM, ERP, HRIS, etc.)

    • Enable human-in-the-loop workflows and escalation logic

    • Standardize input/output formats to avoid data mismatches

    • Separate agent knowledge, logic, and execution layers

    • Embed monitoring, feedback loops, and outcome validation

  • Shift from POCs to real-world value through fast iteration and reliable delivery

    • Start small - launch the smallest agent that can deliver impact

    • Build for failure - add fallbacks, circuit breakers, and graceful recovery

    • Log agent reasoning and actions for transparency and auditability

    • Test with edge cases, failure paths, and live usage data

    • Use progressive trust models to scale autonomy as reliability improves

Our Offerings

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AI Strategy & Enablement 

AI Solution Engineering & Automation

Custom Solution Development

Our Differentiators

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High-trust, Guardrail-first Design

Our agents are designed with embedded governance: role-based controls, escalation thresholds, stochasticity tuning, and real-time monitoring

Agent Reliability & Performance Engineering

We validate agent behavior under load and edge-case scenarios, tuning for latency, fallback, and inter-agent coordination across systems

Built-in Data Readiness & Quality Engineering

We integrate semantic data layers, token optimization models, and context windows to ensure agents make decisions on clean, contextual, connected data

Memory-enabled AI for Contextual Continuity

We implement short- and long-term memory layers across agents, enabling them to retain context, adapt across sessions, and personalize at scale

Progressive, Multi-agent Orchestration

We break complexity into composable agent teams - each specialized for a tool, domain, or task - coordinated through modular control protocols (ex: MCP, A2A)

Change Management and Cognitive Readiness

We drive stakeholder alignment and adoption through co-design, confidence-building POCs, training, and iterative rollout models

Use Cases

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  • AI agents enhance CX through real-time personalization, omnichannel continuity, and intent-aware interactions

    Use Cases:

    • Intent recognition & personalized CX journeys

    • Omnichannel service orchestration

    • Real-time sentiment monitoring

    • GenAI-enabled FAQ assistants

    • Customer feedback summarization

    • Loyalty prediction & offer personalization

    • Guided product discovery bots

    • Intelligent chat checkout agents

    • Cross-sell/upsell recommendation agents

  • Agents that digitize, route, and optimize internal operations across business functions including HR, IT, Finance, Operations etc. - cutting cycle time and manual effort

    Use Cases:

    • Intelligent Ticket Triage & Routing

    • Exception Handling in Operations

    • Employee Onboarding Automation

    • Multi-Modal Meeting Assistants

    • Document Classification & Routing Agents

  • Agents that manage, retrieve, and auto-update enterprise knowledge to reduce information friction and improve decision speed

    Use Cases:

    • Auto-Sync Knowledge Bases

    • Enterprise Knowledge Agents

    • Semantic Search Enablement

    • Metadata Tagging & Asset Classification

    • Contract Review & Clause Risk Flagging

  • GenAI-powered agents that resolve support queries, maintain audit trails, and escalate with compliance logic embedded

    Use Cases:

    • GenAI-Enabled FAQ Assistants

    • Audit Trail Generation & Compliance Monitoring

    • Feedback Summarization & Issue Clustering

    • Real-Time Sentiment Monitoring

    • Data Validation & Auto-healing Agents

  • Agents that act as intelligent internal copilots—helping employees access, interpret, and act on cross-system information

    Use Cases:

    • Internal Search Copilots for Policies & SOPs

    • Role-Specific Decision Support Agents

    • Personalized Answer Bots for Ops, Legal, HR

    • Knowledge Inference Agents for L1 Escalation

    • Memory-Enabled Helpdesk Agents

  • Agents that maintain enterprise data integrity, compliance tagging, and intelligent refresh of dynamic content libraries

    Use Cases:

    • Intelligent Data Quality Audits

    • Policy-Aware Content Rewriting Agents

    • Auto-Tagging Legal/Marketing Documents

    • Regulatory Mapping Agents (GDPR, HIPAA, ESG)

    • RAG Agents for Controlled Document Summarization

Case Studies

Explore how organizations across industries have leveraged our solutions to drive automation, efficiency, and growth

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Next Gen Commerce

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Composable Commerce

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Adaptive Checkout Solutions

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Subscription Based Commerce

Contact Us

Looking to Automate and Accelerate with Confidence?
 

Our experts are here to help you unlock smarter productivity and business performance through the power of Agentic AI.

  •  Tailored AI strategies

  •  Ready-to-deploy accelerators

  •  No-obligation recommendations

 

Because Smart Moves Begin with Smarter Conversations.


Let’s talk. 

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